Frequently Asked Questions
How much notice do you need for orders?
We require as much notice as possible on all orders! Ideally 1 week or more to ensure we are fully prepared to create the best board possible for your experience.
Can you customize boards for dietary restrictions or allergies?
Yes! Whether you’re gluten free, dairy free, or catering to everything at once, we can accommodate. While we take care in preparation, all items are assembled in a kitchen that may handle common allergens.
How does it work?
After reviewing your survey responses, we will reach out to confirm your event. We will carefully select the ingredients to create a board that meets your dietary preferences. We will source these ingredients within 24 hours of your event to ensure maximum freshness. Depending on the service you’ve ordered, we will either deliver the board/boxes, or arrive at a coordinated time to set up your grazing table.
Are the groceries and food items included in the quoted price?
Yes, the quoted price for each of our packages includes all the groceries. Please note that requests for specific premium or specialty items may incur an additional cost, which we will discuss with you beforehand.
Do you provide serving utensils and plates?
Upon request, we can include this on your day!
What is your cancellation policy?
We totally understand that life happens, and sometimes plans change. However, we kindly ask for advance notice if you need to cancel. For cancellations made within 48 hours of your event, we’ll charge 50% of the order. This helps us keep the cheese coming and ensures we can keep delivering the best charcuterie experience for everyone!